FAQ
1. What materials are Teslaboss jewelry made of?
All our jewelry is made from premium materials such as sterling silver, gold plating, rose gold, and natural gemstones, carefully selected for durability, comfort, and style.
2. How do I choose the right ring or necklace size?
For rings, measure your finger or refer to our ring size guide. For necklaces, check the length details on the product page.
3. How long does shipping take?
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Domestic orders: Typically 5–10 business days.
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International orders: Typically 10–20 business days, depending on destination and customs.
4. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor delivery.
5. What is your return/exchange policy?
We accept returns or exchanges within 30 days of delivery. Items must be unused, in original condition, and with all tags intact. Personalized or customized items are non-refundable unless defective.
6. How do I care for my jewelry?
Avoid prolonged exposure to water, chemicals, or direct sunlight. Store in a dry, soft pouch and clean periodically with a jewelry polishing cloth.
7. Do you offer gift packaging?
Yes! Teslaboss provides gift-ready packaging for special occasions.
8. Who can I contact for further assistance?
For any questions or support, email support@teslaboss.com. We typically respond within 24 hours on business days.
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