Refund Policy
1. Eligibility for Refunds
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Returns or exchanges are accepted within 30 days of delivery.
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Items must be unused, in original condition, with all tags intact.
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Personalized or customized items are non-refundable unless defective.
2. How to Request a Refund
To request a return or exchange:
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Email our support team at support@teslaboss.com with your order number and reason for return.
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Follow the instructions provided for returning your item.
3. Refund Processing
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Once we receive and inspect your returned item, we will notify you about the approval of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
4. Shipping Costs
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Return shipping is the customer’s responsibility unless the item is defective or we made an error.
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Original shipping fees are non-refundable.
5. Exchanges
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To exchange an item for a different size or style, contact support@teslaboss.com.
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We will provide instructions to complete your exchange quickly.
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